Nassau. Paradise Island. Exuma. Freeport
Every service request,
in one thread.
www.bahamasyachtsupport.com
Fuel, customs, provisioning, berthing, crew changes. Raise a request and the BYS team picks it up — you see who has it, what is done, and what is still open, without chasing anyone on WhatsApp.
Simple sign up below
www.bahamasyachtsupport.comBYS-2026-000181
Fuel — 12,000L MGO, Nassau
- Yacht
- M/Y Island Breeze
- Alongside
- Tue 14 Apr, 09:00
- Handled by
- Holli, BYS Ops
Items
- Customs pre-clearance filed
- Barge confirmed for 09:00
- Provisioning list to chef
Barge confirmed for 09:00. Customs cleared this morning.
Perfect. We'll be alongside by 08:30.
What you can raise
- Customs & Immigration
- Cruising Permits
- Charter Tax / VAT
- Berth Reservation
- Fuel / Lubricants
- Waste Removal
- Fresh Water
- Provisioning
- Flowers
- Concierge
- Crew Transfer
- Airport Transfer
Response times
- Urgent
-
Acknowledged within 10 minutes, day or night
Same day, including outside working hours · premium charge applies
- High
-
Acknowledged within 30 minutes in working hours
Target completion within 24–48 hours
- Medium
-
Acknowledged within two working hours
Target completion within 48–72 hours
- Low
-
Acknowledged the same working day
Target completion within five working days
Completion times may depend on government agencies, marinas, suppliers, operating hours and third-party availability. The BYS team will provide progress updates whenever external factors affect completion.
Real-time provisioning quotes
Receive provisioning quotes in real time through the BYS platform. For most standard items in Nassau and Freeport, pricing is provided immediately after your request is submitted.
*Specialty items and products requiring supplier confirmation may take additional time.